🇨🇦 Prices Listed in Canadian Dollars 🇨🇦

All prices listed in our catalog are in Canadian Dollars. You will be charged in Canadian Dollars. 

We accept Visa, MasterCard, American Express, Email Money Transfer and Cash (pick up orders). If you live outside of Canada and use a credit card, your financial institution will make the currency conversion on your behalf, using your normal credit card. 

ORDERS PAID WITH A CREDIT CARD MUST BE SHIPPED TO THE LISTED CARD HOLDER. The system will verify the information entered to make sure it matches the information registered to the bank or credit card company. This is done to avoid getting stolen credit cards from being used on our site and innocent people being charged. If a different shipping address is manually entered you will be asked to verify the order by sending us photo identification showing the name of the card holder and the billing address listed. 

IF YOU WISH TO HAVE AN ORDER SHIPPED TO AN UNASSOCIATED ADDRESS, PLEASE USE EMAIL MONEY TRANSFER (INTERAC eTRANSFER). Please use this method if the shipping address isn't the same as the credit card's registered billing address. It will save us time from contacting you and allow us to get the order out right away. Verification takes time and will delay your order!

BMO/Moneris PROCESSES ALL CREDIT CARD PAYMENTS FOR THE HERB CAFE. We do not use any third party processors. A major Canadian bank handles all transactions on our behalf. We do not keep any payment information on file and cannot charge your card for order adjustments or future purchases. 

Instructions for Email Money Transfer:

After completing your purchase, log into your online bank and click Interac eTransfer or Email Money Transfer.  Please Send the exact order total to:

• email: shop@TheHerbCafe.com
• EMT is setup for Auto Deposit and should not require a question or answer to be deposited
• Please include your order number in the notes. You will receive this number in separate email after submitting the order. It is 8 digits long and will begin with 4

Purchases from the United States:

For all customers in the US, your credit card company will convert the charges from Canadian dollars to US dollars. We have absolutely no control over conversion rates or added fees. If there is a discrepancy in rates, please discuss this with your credit card company. We have absolutely no way to adjust those fees or rates and are the responsibility of any card holder making an international payment.Those rates are applied by the card holder's financial institution facilitating the payment. Any duties or taxes incurred are the responsibility of the receiving part. 

Please let us know if you have any questions or concerns. Thank you!