The Herb Cafe is an Authorized Canadian Distributor for every item in the catalog and all prices are listed in Canadian Dollars (CAD). Every device comes with a fully backed manufacturer's warranty and quick response customer service. We are a small, family run business so you'll always get personal care and never the runaround. Everything sold from TheHerbCafe.com comes with lifetime support. You can always contact us for help getting the most out of your device with tricks and tips after long time testing. And if you ever need service from the manufacturer, we can help you get in contact with them. We are here to help!