Payments & Currency

🇨🇦 Canadian Dollars Only 🇨🇦

All prices listed in our catalog are in Canadian Dollars. You will be charged in Canadian Dollars. 

We accept Visa, MasterCard, American Express, Email Money Transfer and Cash (pick up orders). If you live outside of Canada and use a credit card, your financial institution will make the currency conversion on your behalf, using your normal credit card. We have absolutely no control on currency exchange fees taken by your credit card. If there is a discrepancy in rates, please discuss this with your credit card company. We have absolutely no way to adjust those fees or rates and are the responsibility of any card holder making an international payment. 

ORDERS PLACED WITH A CREDIT CARD MUST BE SHIPPED TO THE BILLING ADDRESS OF THAT CREDIT CARD. The system will verify the information entered to make sure it matches the information registered to the bank or credit card company. This is done to avoid getting stolen credit cards from being used on our site and innocent people being charged. If a different shipping address is manually entered you will be asked to verify the order by sending us photo identification showing the name of the card holder and the billing address listed. 

IF YOU WISH TO HAVE AN ORDER SHIPPED TO ANOTHER ADDRESS, PLEASE USE EMAIL MONEY TRANSFER (INTERAC eTRANSFER)Please use this method if the addresses don't match. It will save us time from contacting you and allow us to get the order out right away. Verification takes time!

TD BANK PROCESSES ALL EMT AND CREDIT CARD PAYMENTS FOR THE HERB CAFEWe do not use any third party processors. A major Canadian bank handles the transactions on our behalf. We do not keep any payment information on file and cannot charge your card for order adjustments or future purchases. 

Instructions for Email Money Transfer:

After completing your purchase, log into your online bank and click Interac eTransfer or Email Money Transfer. We have it set up for auto deposit but some banks require a question and password. Please Send the exact order total to:

  • email: shop@TheHerbCafe.com
  • Question: THC-4xxxxxx (fill in your actual number)
  • Answer: VAPE420

Purchases from the United States:

For all customers in the US, your credit card company will convert the charges from Canadian dollars to US dollars. We have absolutely no control over conversion rates or added fees. Those are applied by the card holder's financial institution facilitating the payment. 

Please let us know if you have any questions or concerns. Thank you!